Packing Stations

Set up a packing station to verify picked items, pack them, and print shipping labels.

Setting Up Packing Stations

1. Open ShipOS → Fulfill → Packing Stations (opens the Cybership dashboard in a new tab). The list shows the stations in the warehouse you have selected.
2. Click Create Packing Station and enter a Name that packers will recognize. The station belongs to the selected warehouse.
3. Optionally choose the station's Printer and Scale, which come from PrintNode, and its Hospital Location for damaged returns. Then click Create Packing Station.
4. Prepare the computer, barcode scanner, packaging materials, label printer, and scale.
5. Configure the cartons and shipment mappings used at the station.

For button controls, follow Adaptive Packing Station.

Packing Workflow

1. Click Pack Orders for your station, then scan the barcode of a fully picked tote.
2. Scan each product as it goes into the box. With Tote QA turned on, every unit needs its own scan. With it off, Cybership packs the tote's items into the first box for you.
3. Check the box's carton, dimensions, and weight. To switch cartons, scan the barcode of the carton you're using. Without a scale, the weight is the products' weight plus the carton's empty weight.
4. Complete required checks, such as pack shots. Then click Print Labels or scan its command barcode. If the station has no printer, the label opens as a PDF so you can print it.
5. Attach the label, then click Complete Order or scan its command barcode. Cybership fulfills the order and empties the tote.

Complete or hand over in-progress work explicitly before changing operators. Review Picked By and Packed By on the fulfillment record when investigating work history.

Bulk Ship and Manual Fulfillment have their own packing steps; follow the guide for the method in use.

Troubleshooting

• Wrong items: check the scanned tote and its picking session. Use Hospital for unresolved inventory problems.
• Wrong weight: check scale calibration, measurement units, and carton tare weight before buying the label.
• Label will not print: check printer power, connection, label stock, and the displayed error. See Printers.
• Wrong carton: select the appropriate size before label purchase and update the saved carton if its measurements are wrong.

See Charges for material and shipping billing, and Performance Tracking for warehouse performance.