Mobile Cycle Counting

Count the physical stock in your assigned cycle, save each location, and review any differences. With discrepancy recounts turned off, saving a location applies its inventory adjustments. Finishing marks the overall count complete. See Manage Inventory Counts for scheduling and recounts.

Starting a Count

1. Open Cycle Count in the mobile app.
2. Tap a cycle count from the list to open it.
3. Tap the play button to open the location queue and begin counting.

The cycle count overview shows the assigned user, due date, total product count, and total location count. Use the play button to start counting or return to the location queue.

Cycle Count Types

Products — Count specific products across your warehouse. The system presents each product SKU and lists every location where it's stocked. You enter the counted quantity per location, and the system flags any differences from what's on record.

Locations — Count location by location. The system guides you through each physical location in sequence. At each stop, you count every product stored there and save before moving to the next. Use this when you want to verify everything at a given area of the warehouse in one pass.

Counting Locations

Navigate to a Location

The counting screen shows the next location to count. To begin counting at a location:

• Scan the location barcode: Automatically navigates to the location and starts counting
• Tap the location name: Open the location and begin counting
• Tap Skip: Opens a skip reason prompt before skipping

When skipping a location, select a reason:

• Inaccessible — location cannot be physically reached
• Active Picking — picking is in progress at the location
• Safety Hazard — unsafe to count at this time
• Other — any other reason
• Skip without reason — skip with no reason recorded

Skipped locations keep their skip reason and are excluded from the remaining queue. Once you navigate to a location, the product counting interface opens.

Counting Products

Scan Products

Scan a product barcode to increment the count by 1. Scan repeatedly to add multiple units.

Manual Entry

For each product, adjust the count:

• - button: Decrease by 1
• + button: Increase by 1
• Tap the number to type directly
• Clear: Set to 0
• Max: Set to expected quantity

Add Notes

Return to the location queue and tap the note button beside the current location. Enter what you checked, then tap Save Note. Leaving a location before Save Count clears quantities you haven't saved, so add the note before counting or enter the quantities again when you reopen the location.

Troubleshooting

Saving Location Counts

After counting all products at a location, save your counts by either:

• Scan the location barcode again: Automatically saves and returns to the next location
• Tap Save Count: Manually save and continue

If discrepancies exist, you'll be prompted to either save anyway or return to recounting. With discrepancy recounts turned off, saving applies the counted quantities to stock at this location. When discrepancy recounts are turned on, a first count with differences is saved and flagged for a recount without changing stock. A recount adjusts stock only when it finds the same difference. After saving, the app returns to the location queue.

Repeat this process for each location in the cycle count.

Finishing the Count

After all locations are counted:

1. The app displays "All Locations Done!"
2. Tap Finish Cycle Count
3. The cycle count status changes to Completed

The completed screen links to the saved discrepancies and notes. You can also reopen the count from the cycle count list. Finishing records completion; it does not postpone adjustments already applied when a location was saved.