Gaylords

Use Gaylords in the Cybership app to group shipping labels for packages leaving in the same outbound container.

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Gaylords List

Open Gaylords from the warehouse home screen. The list shows your team's gaylords, with the warehouse shown on each container.

Use Open for containers that can still receive labels, Closed for containers that have finished receiving labels, or All to see both.

Each gaylord displays:

Carrier name with color-coded left border
Gaylord number and warehouse
Number of scanned labels
Status badge (Open or Closed)

Quick Scan

Quick Scan lets you scan any shipping label and assign it to a gaylord without opening a specific gaylord first.

Tap Quick Scan from the gaylords list
Scan a shipping label barcode
Review the open gaylords for the label's carrier in your selected warehouse
Select which gaylord to add the label to

This is useful when processing packages for different carriers. After each scan, choose the container that should hold that package. A green check confirms the label was added.

Gaylord Detail

Tap a gaylord to see its carrier, warehouse, status, label count, and linked tracking codes.

Scanning Labels

Tap Scan Labels to start scanning
Scan a shipping label barcode
An Added message confirms the label joined this gaylord
Review the feedback in Active Scans as you scan

A label can be added only when:

Its carrier matches the gaylord carrier
It has not already been assigned to a gaylord
The gaylord is Open

Viewing Labels

The detail screen lists the labels already in the container. While scanning, two tabs are available:

Active Scans: Live feedback showing labels scanned in the current session
All Items: Complete list of all shipping labels in the gaylord

Tap Stop Scanning to return to the label list.

Closing a Gaylord

Check that the container holds the labels for the packages you intend to send together
Tap the lock button (Close Gaylord) on the open gaylord
Review the warning, then tap Close
Dismiss the Gaylord Closed confirmation
Return to the list, select Closed, and open the container's details to review its labels

Closing a gaylord is permanent and cannot be undone.

Closing preserves the linked and the container's handoff history. If a customer later disputes receiving a , this history helps the warehouse verify whether the label was scanned into a that was closed for pickup. Carrier tracking remains the record of what happened after pickup.

Closing stops further label additions. It does not create a carrier scan form or confirm pickup.